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Channel & Partner Management

One platform to manage every sales channel and every partner relationship.

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Unified Channel Management

Unified Channel Management

Omnichannel order view

Connect all your sales channels — online, in-store, and marketplace — into a single, unified operations view. No more fragmented dashboards.

All your in-store, online, and call center orders in one live feed — no switching between systems, no missed orders.

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Channel-Specific Reporting

Channel-Specific Reporting

Customer profiles

Drill into the performance of each channel — revenue, volume, conversion, and delays — with reports built per channel, per branch.

See every customer's full purchase timeline, channel preferences, and lifetime value at a glance.

Partner Portal

Partner Portal

AI task assignment

Give your partners a dedicated workspace to collaborate, track orders, and stay aligned — without flooding your internal team with requests.

Automatically assigns tasks to the right staff member based on availability, role, and branch — no manual delegation needed.

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Partners manage their own activity independently

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Partners manage their own activity independently

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Reduces back-and-forth communications

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Request Management

Request Management

Inventory intelligence

Manage incoming requests from partners and internal teams in one structured queue — approve, reject, or route without losing anything in a chat thread.

Track stock levels across every branch and get restocking alerts before you run out.

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Multi-Channel Visibility

Multi-Channel Visibility

AI recommendation engine

See the full picture across all your channels in one view — orders, status, and performance — so nothing slips between platforms.

Sends personalized marketing messages to existing customers based on their purchase history — automatically.

Power up your channel operations with next-gen capabilities

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Cloud-Based Channel Access

Monitor and manage all channels from anywhere — no local installs, no single point of failure.

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Enterprise-Grade Security

Role-based permissions ensure the right people see the right channels — and nothing more.

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Arabic & English Interface

Switch between Arabic and English instantly — your team operates in the language they work best in.

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API-Ready Integrations

Plug your existing sales platforms, marketplaces, and third-party tools directly into OSS.

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Real-Time Notifications

Stay on top of channel changes and partner activity with instant alerts sent to the right team members.

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One place to run every channel and every partner relationship

OSS gives multi-location businesses full visibility and control over all their sales channels and partner relationships — from a single operations hub.

Multi-channel retailers

Franchise operators

Distribution managers

Operations teams

Partner-facing businesses

E-commerce + in-store operators

Trusted by businesses across the Kingdom

Emily Ray
Sofia Delgado
Ryan Chen
Jessica Moore
Alex Romero

Delivery coordination used to mean a dozen WhatsApp groups. Dispatch, tracking, and returns all live in one place now.

Fleet Manager