Suites

Industries

Search

English
English

AI-Powered CRM

A CRM that anticipates what your customers need — before they ask.

BG Image
AI-Powered Customer Insights

AI-Powered Customer Insights

Omnichannel order view

Let AI surface the customers most likely to churn, convert, or increase spend — and give your team the right information to act at exactly the right moment.

All your in-store, online, and call center orders in one live feed — no switching between systems, no missed orders.

BG Image
Omnichannel CRM

Omnichannel CRM

Customer profiles

Manage a single unified customer view across every channel and branch — in-store, online, and call center — with no data fragmentation between platforms.

See every customer's full purchase timeline, channel preferences, and lifetime value at a glance.

Predictive Customer Behavior

Predictive Customer Behavior

AI task assignment

OSS CRM learns from every transaction and interaction to predict what each customer will do next — giving your team the edge to engage before competitors do.

Automatically assigns tasks to the right staff member based on availability, role, and branch — no manual delegation needed.

Icon

Predicts repeat purchase likelihood per customer

Icon

Predicts repeat purchase likelihood per customer

Icon

Flags churn risk before it happens

Icon

Scores leads and opportunities automatically

BG Image
BG Image
CRM Activity Timeline

CRM Activity Timeline

Inventory intelligence

See every interaction, purchase, and engagement event in one chronological view — per customer, per branch, per channel — with full context at a glance.

Track stock levels across every branch and get restocking alerts before you run out.

BG Image
Automated CRM Workflows

Automated CRM Workflows

AI recommendation engine

Trigger follow-ups, tasks, and notifications automatically based on customer actions — so your team focuses on building relationships, not managing admin.

Sends personalized marketing messages to existing customers based on their purchase history — automatically.

Power up your CRM with next-gen AI capabilities

Icon
Element Image
Element Image
Predictive AI at the Core

OSS doesn't just store customer data — it learns from it, predicting behavior and surfacing opportunities your team would otherwise miss.

Icon
Arrow Icon
Arrow Icon
Arrow Icon
Icon
Unified Across Every Channel

One customer record, updated in real time across in-store, online, and call center — no more reconciling data from different systems.

Icon

Arabic & English Interface

Your CRM team works in the language they're most effective in — switch instantly with no disruption to workflows.

Icon

Role-Based Access

Control which teams and branches can view, edit, or act on customer records — with full audit logs.

Icon

API Integrations

Connect OSS CRM to your existing marketing, support, and operations tools without friction.

App image
Element image

The CRM built for multi-location businesses in Saudi Arabia

OSS CRM goes beyond contact management — it gives your team predictive insights, automated workflows, and a unified customer view across every branch and channel.

CRM teams

Sales managers

Customer service leads

Multi-branch retailers

Operations managers

Pharmacy chains

Trusted by businesses across the Kingdom

Emily Ray
Sofia Delgado
Ryan Chen
Jessica Moore
Alex Romero

Delivery coordination used to mean a dozen WhatsApp groups. Dispatch, tracking, and returns all live in one place now.

Fleet Manager