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Manage every property from one platform

All-in-one software for your

Hotels & Resorts

Coordinate reservations, housekeeping, staff, and guest experience across all your properties — in one system.

Get Started — it's free

Watch a 2-min demo

Available on Windows & Mac

4.6 Stars

The complete toolkit for your hotel or resort

Everything you need to manage properties, delight guests, and run a tighter operation — without the operational chaos.

Unified reservations & operations

Omnichannel order view

Unified reservations & operations

Manage bookings, room assignments, and guest requests from a single hub. Every department — front desk, housekeeping, F&B — on the same live view.

All your in-store, online, and call center orders in one live feed — no switching between systems, no missed orders.

Guest profile management

Customer profiles

Guest profile management

Every guest's stay history, preferences, and special requests captured automatically. Deliver personalized service from check-in to checkout.

See every customer's full purchase timeline, channel preferences, and lifetime value at a glance.

Live staff & task visibility

AI task assignment

Live staff & task visibility

See real-time status of housekeeping, maintenance, and front-of-house staff across every property — so nothing slips through.

Automatically assigns tasks to the right staff member based on availability, role, and branch — no manual delegation needed.

Know which rooms are ready and which are in progress — live.

Assign and track housekeeping and maintenance tasks in real-time.

Surface issues before guests report them.

Inventory & procurement sync

Inventory intelligence

Inventory & procurement sync

Track linen, amenities, and F&B stock across all properties. Automate reorder triggers and vendor approvals so you never run short.

Track stock levels across every branch and get restocking alerts before you run out.

Staff scheduling

AI recommendation engine

Staff scheduling

Build shifts around occupancy levels, manage leave, and keep every property correctly staffed — without the back-and-forth.

Sends personalized marketing messages to existing customers based on their purchase history — automatically.

Built to replace tool stacks

OSS

Others

All-in-one workspace

Real-time collaboration

Built-in prototyping

Easy setup

Clean handoff

No plugin dependency

Simple, focused interface

“We built Draftr to remove friction. Fewer tools, clearer workflows, faster decisions.”

Ethan Walker, CEO & Founder

Everything you need in one tool

OSS gives your operations team full visibility so your guests only see seamless service.

White-Label App

Give your guests a branded app — browse services, request room service, book amenities, and manage their stay without calling the front desk.

Apple Wallet Loyalty

Issue digital loyalty cards straight to your guests' Apple Wallet. Stay points, upgrade offers, and member benefits — always in their pocket.

AI-Powered Marketing

Send personalized offers to the right guests at the right time — based on their stay history and preferences. Drive repeat bookings automatically.

White-Label App

Give your guests a branded app — browse services, request room service, book amenities, and manage their stay without calling the front desk.

Apple Wallet Loyalty

Issue digital loyalty cards straight to your guests' Apple Wallet. Stay points, upgrade offers, and member benefits — always in their pocket.

AI-Powered Marketing

Send personalized offers to the right guests at the right time — based on their stay history and preferences. Drive repeat bookings automatically.

Designed for real team workflows

4.8

/5.0

Review by 356 users worldwide

Khalid Al-Harthi

Operations Manager

Order coordination across 12 branches used to require three people. Now one screen handles all of it.

Sarah Mitchell

COO

The HR scheduling module alone saved us over 20 hours a week. We didn't expect that kind of return from an ops platform.

Omar Al-Qurashi

Regional Director

We tripled order volume in six months and didn't add a single operations headcount. That was the proof we needed.

View all Reviews

Faris Al-Dosari

COO

ZATCA compliance was a monthly scramble. Now it's just handled automatically in the background.

Nadia Al-Fahad

Store Ops Lead

Inventory used to be a guessing game across locations. Real-time visibility completely changed how we make stocking decisions.

Rima Al-Zahrani

Branch Manager

Arabic-first interface meant the team was running independently on day one. No handholding required

Lena Johansson

Head of Operations,

Flat pricing meant we could roll this out to 40 users without justifying it to finance every quarter.

Ahmed Bilal

Franchise Director

Multi-location visibility finally makes sense. We catch operational issues before customers ever notice them.

James Whitfield

Founder

One platform for ops, HR, and CRM. We cut tool-switching in half and the team is measurably faster for it.