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Arabic (Saudi Arabia)

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Arabic (Saudi Arabia)

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Run every branch from one platform

All-in-one software for your

Cafes & Specialty Coffee

Manage orders, inventory, and customer loyalty across all your branches — built for specialty coffee brands.

Get Started — it's free

Watch a 2-min demo

Available on Windows & Mac

4.6 Stars

The complete toolkit for your cafe

Everything you need to manage a fast counter, build a loyal customer base, and scale your cafe brand — in one platform.

Unified order management

Omnichannel order view

Unified order management

Handle counter, app, and delivery orders from a single hub. Manage your full menu across every branch and push updates instantly.

All your in-store, online, and call center orders in one live feed — no switching between systems, no missed orders.

Smart customer profiles

Customer profiles

Smart customer profiles

Every order and preference captured automatically. Issue Apple Wallet loyalty cards and build programs that turn first-timers into regulars.

See every customer's full purchase timeline, channel preferences, and lifetime value at a glance.

Live inventory across branches

AI task assignment

Live inventory across branches

Track beans, syrups, milk, and supplies across every branch in real-time. Get low-stock alerts before the morning rush hits.

Automatically assigns tasks to the right staff member based on availability, role, and branch — no manual delegation needed.

See ingredient levels across all branches — live.

Low-stock alerts fire before you run out mid-shift.

Monitor every branch from one operations view.

Inventory & waste control

Inventory intelligence

Inventory & waste control

Track perishable ingredients with expiry alerts and demand-based ordering. Cut waste without cutting quality.

Track stock levels across every branch and get restocking alerts before you run out.

Staff scheduling

AI recommendation engine

Staff scheduling

Build shifts around peak hours, manage leave, and keep every branch staffed correctly — without the back-and-forth.

Sends personalized marketing messages to existing customers based on their purchase history — automatically.

Built to replace tool stacks

OSS

Others

All-in-one workspace

Real-time collaboration

Built-in prototyping

Easy setup

Clean handoff

No plugin dependency

Simple, focused interface

“We built Draftr to remove friction. Fewer tools, clearer workflows, faster decisions.”

Ethan Walker, CEO & Founder

Everything you need in one tool

OSS handles the back-end so your baristas can focus on the craft.

White-Label App

Give your customers a branded ordering app — pre-order ahead, customize drinks, collect loyalty points, and skip the queue.

Apple Wallet Loyalty

Issue digital loyalty cards straight to your customers' Apple Wallet. Every cup counts toward rewards — no app download required.

Demand Forecasting

Forecast demand per branch and per menu item. Know what to prep, when to prep it, and how much to order — before the shift starts.

White-Label App

Give your customers a branded ordering app — pre-order ahead, customize drinks, collect loyalty points, and skip the queue.

Apple Wallet Loyalty

Issue digital loyalty cards straight to your customers' Apple Wallet. Every cup counts toward rewards — no app download required.

Demand Forecasting

Forecast demand per branch and per menu item. Know what to prep, when to prep it, and how much to order — before the shift starts.

Designed for real team workflows

4.8

/5.0

Review by 356 users worldwide

Khalid Al-Harthi

Operations Manager

Order coordination across 12 branches used to require three people. Now one screen handles all of it.

Sarah Mitchell

COO

The HR scheduling module alone saved us over 20 hours a week. We didn't expect that kind of return from an ops platform.

Omar Al-Qurashi

Regional Director

We tripled order volume in six months and didn't add a single operations headcount. That was the proof we needed.

View all Reviews

Faris Al-Dosari

COO

ZATCA compliance was a monthly scramble. Now it's just handled automatically in the background.

Nadia Al-Fahad

Store Ops Lead

Inventory used to be a guessing game across locations. Real-time visibility completely changed how we make stocking decisions.

Rima Al-Zahrani

Branch Manager

Arabic-first interface meant the team was running independently on day one. No handholding required

Lena Johansson

Head of Operations,

Flat pricing meant we could roll this out to 40 users without justifying it to finance every quarter.

Ahmed Bilal

Franchise Director

Multi-location visibility finally makes sense. We catch operational issues before customers ever notice them.

James Whitfield

Founder

One platform for ops, HR, and CRM. We cut tool-switching in half and the team is measurably faster for it.